NetResults Tracker Help
Browser Settings

Tracker does not require any special plugins or unusual browser configuration. So, by default, almost all browsers are already configured for use with Tracker. However, if support for cookies or JavaScript have been disabled in your browser configuration, then you may need to modify the settings. Information on that is below. If such support has not been disabled, you can skip to the next section.

Brower Settings

Tracker uses browser cookies to maintain its state during a session. And, it uses JavaScript to provide data validation on the client side (which improves overall system performance). In order to use Tracker, you must enable the setting of cookies and use of JavaScript in your browser.

By default, most browsers have cookies enabled. However, you can use the table below to determine where to verify that cookies are enabled on your browser.

Browser Menu
Chrome Customize and control Google Chrome > Settings > Privacy > Content Settings > Cookies (select Allow local data to be set)
Firefox 3.6, 4.0 - 36.0 Tools > Options > Privacy > Firefox will: Use custom setting for history > Accept cookies from sites
IE 6, 7, 8, 9, 10, 11 Tools > Internet Options > Privacy > Settings (select Medium)
Safari 4.0 or 5.0 Settings > Preferences > Security > Accept Cookies (select Always)
Safari 5.1, 6.0, 7.0 Settings > Preferences > Privacy > Block Cookies (select Never)

By default, most browsers have JavaScript enabled. However, you can use the table below to determine where to verify that JavaScript is enabled on your browser.

Browser Menu
Chrome Customize and control Google Chrome > Settings > Privacy > Content Settings > JavaScript (Select Allow all sites to run JavaScript)
Firefox 3.6, 4.0 - 22.0 Tools > Options > Content > Enable JavaScript
Firefox 23.0 - 36.0 Type in "about:config" in the address bar and click Enter. Type "javascript.enabled" into the Search bar and click Enter. If "Value" is set to "true", JavaScript is already enabled. If it is "false", right click on "javascript.enabled" and select "Toggle". JavaScript is now enabled.
IE 6, 7, 8, 9, 10, 11 Tools > Internet Options > Security > Custom Level > Scripting > Active Scripting
Safari 4.0, 5.0, 5.1, 6.0, 7.0 Settings > Preferences > Security > Enable JavaScript

If a workgroup is set to use one of the IIS authentication methods, then users must not configure their IE browser to only allow "Anonymous logon". Instead they must configure Tools > Internet Options > Security > Local Intranet > Custom Level > User Authentication > Logon to a value other than "Anonymous logon". By default, IE uses something other than Anonymous logon in all security zones, so it is unlikely that this setting will be incorrect.




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