Overview

The information stored in a user account can be modified to change the profile information or to change the license or user type of the account.

Users can be edited from the User Management System (UMS). The option of allowing workgroup Administrators to edit users in their own workgroup(s) without requiring access to UMS can be enabled in the Administration Options section.

Topics Covered In This Section

• Editing a User Account - how to edit a user's profile information and information about how characters entered into the profile are related to the languages (characters) supported by a workgroup.
• Synchronizing User Details - describes certain cases where user profile information needs to be synchronized between the User Management System database and the workgroup database.

Editing a User Account

To edit a user account:

1. Login to the User Management System (UMS)
2. Click on the Edit icon to the left of a user account on the UMS Home Page
   or
   Click on the Edit icon to the left of a user account in the User Search results
   or
   Click on the Edit icon in the top button bar, select a user account in the pulldown and click on the Edit button
3. Make any desired changes to the user profile information. You can edit any of the values except for the User Character Set.

   The New Password is not used if the user is only given access to a workgroup(s) with Active Directory Integration enabled because the user's Windows user account information will be used for authentication. In this case, a password is still required for creating a new user account in case the workgroup(s) to which the user has access are ever changed to allow Anonymous access. This password does not need to match the user's Windows account password.

   The User Type property will only be present if the user account option Enable User Type Property has been enabled in the Set User Account Options section. This property for user accounts has been deprecated and is planned to be removed from a future release. It is possible to use user group privileges to achieve the same effect as the User Type property.

4. Click on the Update button to save your changes
5. A confirmation of the operation will be displayed. Any changes to the user account will be updated in the workgroups to which the user has access.

Some basic guidelines related to user / workgroup character set compatibility:

• If a user account contains only ASCII characters (supported by ISO-8859-1 character set), this user account can be given access to any workgroup because all character sets (all workgroups) support ASCII characters.
• If a user account contains non-ASCII characters supported by the Windows-1252 character set, this user account can be given access to any workgroup that is configured with the Windows-1252 or UTF-8 character set.
• As mentioned above, if a user account contains non-ASCII characters only supported by the UTF-8 character set, this user account can only be given access to a workgroup configured with the UTF-8 character set.

To see a list of characters supported by each character set, review the information in the Adding a Workgroup section.

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Synchronizing User Details

User details may need to be synchronized in a workgroup if for some reason a workgroup's database cannot be updated when a user is edited in the User Management System (UMS) or in another workgroup. For example, let's say a user account is updated using the Edit User operation in UMS, but the database for a workgroup where this user is added is unavailable (e.g. it is a SQL Server database and the SQL Server is stopped). During the Edit User operation, the warning message below will be displayed noting that the user details could not be updated for all workgroups. The Synchronize User Details operation should be used to update the workgroups noted in the warning message.

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