Topics Covered In This Section

• Using the Submit Page - how to browse to the Submit Page and add a record.
• Characteristics of Records submitted via the Submit Page - explains how records reported using the Submit Page differ from records added via the Add Page inside of Tracker.

Once you have enabled the Submit Page using the steps above, your users can browse to this page by going to

http://servername/workgroupname/internet/user_add.asp

where servername is the TCP/IP host name of the machine where Tracker is installed and workgroupname is the name the workgroup you are trying to access. For example, to reach the workgroup called myworkgroup installed on the server called myServer, you would browse to

http://myServer/myworkgroup/internet/user_add.asp

To submit a record using the Submit Page:

1. Browse to the URL of the Submit Page
2. When the Field Help icon () is present, you can move the cursor over the icon to see a description of the field.
3. Enter information into the fields displayed
4. Click on the Submit button to save the new record
5. A confirmation page will be displayed
6. A button for further action (e.g. close window, return to the Submit Page, or browse to another URL) may be displayed on the confirmation page

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Characteristics of Records submitted via the Submit Page

Records submitted via the Submit Page have a few differences when compared to records submitted via the Add Page:

Reported By field - All records reported using the Submit Page are filed as having been reported by a special built-in user named Unregistered User (Inet) so that you can quickly identify (or search for) records reported using the Submit Page.

Transitions where New Assignee is the Reporter - If a transition has New Assignee set to be the Reporter of a record, when this transition is selected for a record reported via the Submit page the record will be routed to the State Manager of the New State rather than the Reporter (since records cannot be assigned to the user called Unregistered User (Inet) who is listed as the Reporter). For more information about transitions, please review the Workflow Transitions section.

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