General Preferences || |
To modify the ProblemTracker general preferences, press the "General Preferences"
button located on the ProblemTracker Administrator home page. You can modify
the following preferences:
Record-Level Security Options
- Enable Record-Level Security
Enables record-level security. Record-level security allows
a ProblemTracker administrator to set up an environment
where access to records is restricted on a user group
basis. Disabling record-level security can have the benefit
of faster performance since record-level security does
result in more complicated database queries.
- Limit Record Visibility Selection To A User's Own
For those users with the ability to edit the visibility
of a record, this option selects whether they should
only be able to select from user groups that they are
a member of (Yes), or whether they should be able to pick
any user group (No).
- By Default Include Group "Users" For Record
Visibility On Add Operation
When a record is added, it is automatically made
visible to the user groups that the user reporting
the record is a member of. This option selects
whether the "Users" group should be included in
this list of user groups (Yes) or not (No). If you
intend to actually use the ability to limit visibility
of records, you should select the value No (since
all users are a member of the "Users" group, including
this group means that all users can view any record).
- Enable Session Locking with Administrator Level Override
A record edit locking feature is activated when the "Yes"
radio button is clicked. Users who begin editing, deleting
or task operations on a record will lock access to that
record until moving to another operation. Record locks
can be overridden by users with Administrator level
privileges. When an override occurs, the Administrator
is notified and asked to confirm the override. The user
who's lock has been released, will receive a notification
message that their operation was overridden and could not
be completed. The default setting for this is "No"
(i.e. Session Record Locking is disabled).
- Display Order Button on Button Bar
The order button displays the order form in a separate browser window.
If you wish to remove this button from the button bar,
- Remove Records from Database on "Delete" Operation
This option determines whether a delete operation merely marks a record and
associated records as deleted or executes a true delete and removes these
records from the database. The default setting for this
option is "No".
- Banner Background Color
You can choose from several colors for the ProblemTracker Title Area.
- Title Text Color
You can choose from several colors for the text in the ProblemTracker Title Area.
- Database Type
You must select the correct database type or ProblemTracker will not
correctly function. This value is initially set to the correct database
when the product is installed.
- Date Format
The date format supports arrangements between month, day and year fields
which are common in most countries of the world. This date format will be
used in all date values generated by ProblemTracker to support
international date conventions. Legal formats are
"mm dd yyyy"(default), "dd mm yyyy" and "yyyy mm dd".
Important! -- the date format choice must conform to a date field
format recognized by your database based on localization settings on your platform.
- Date Delimiter
The delimiter between month, day and year fields in a date string can
be selected for all date values generated by ProblemTracker to support
international date conventions. Legal delimiters are the
"/" (default), "-" and "."
Important! -- the delimiter choice must conform
to a date field delimiter recognized by your database based on localization
settings on your platform.