NetResults ProblemTracker
Logging Workgroup Information

To select one of the Workgroup Administration functions, click on the Admin button on the Button Bar, select the radio button that corresponds to the function, then click on the Continue button. Select a workgroup from the pulldown menu, then click on the Log Info button.

The file will be saved in the pttmp folder within the workgroup's installation directory. The path will be displayed at the top. By default, the path will be C:\Inetpub\wwwroot\ProblemTracker\pttmp\workgroup.txt where C:\Inetpub\wwwroot\ProblemTracker is the installation directory and workgroup is the name of the workgroup.

This log file will contain the following information about the workgroup.

This log file is mainly used for assisting NetResults Technical Support in case there is any problem accessing the workgroup.