NetResults ProblemTracker
License Summary

The Summary section displays workgroup information such as the number of users per license type added to each individual workgroup. To access the Summary page, login to the Workgroup Management System, click on the Users icon in the top button bar, click on the radio button to the left of the option called "Summary", then click on the Continue button.

Summary of License Limits

At the top of the Summary page, the license limits for your installation are displayed. The values in this "Maximum Allowed" table include:

Workgroup User Account Summary

The second table in the Summary section displays user account totals for each workgroup. The values in this table include:

Show Users Associated with a Workgroup

If you wish to see the individual User Ids associated with a particular workgroup in the table above, click on the radio button to the left of the workgroup name, then click on the "Show Users" button.

A summary of the totals for each category listed above is displayed at the bottom of the page.

Logging Off User Sessions

To see a list of active user sessions for a workgroup, select the radio button next to the workgroup, then click on the Logoff User Sessions button at the bottom of the "License Summary" section of WMS.

A list of all active sessions will be displayed. The user name, full name, and license type will be displayed for each session. To end a session by logging off a user, click on the user session to highlight it, then click on the Logoff button. When prompted, click OK to confirm this operation. By holding down the CTRL or SHIFT key on your keyboard, you can select multiple user sessions. Click on the OK button to return to the License Summary section.

The figure below shows an example of the User Sessions list.