NetResults ProblemTracker
Repairing a Workgroup

A repair operation is available to correct certain aspects of a workgroup that may have been manually configured or damaged. The repair operation can be used to install a fresh set of web pages for the workgroup, delete and re-create the web server settings for the workgroup, and reset the related file system permissions. The repair operation is not available for a workgroup until it has been upgraded to the latest version. The latest version is the version that matches that of the Workgroup Management System. The Workgroup Management System version can be found in the upper right corner of the Workgroup Management System Home Page.

The options available to repair a workgroup are:

To repair a workgroup:

  1. Login to the Workgroup Management System
  2. Click on the Repair icon in the Button Bar. Or, you can also click on the Repair icon to the left of the workgroup name on the Home Page.
  3. If you clicked on the Repair icon in the button bar, you will be prompted to select a workgroup from the pulldown menu, then click on the Repair button below the pulldown menu.
  4. A confirmation page will appear. Click the Back button to select another workgroup to be repaired. Check the boxes that correspond to the areas you wish to repair. Click on the Repair Workgroup button to complete the repair operation.
  5. Re-apply the custom login page HTML or settings for the workgroup (such as file system permissions or IIS application settings). A Web Server Security Overview can be found in the Installation Help Guide.