Downloads

NetResults Tracker 7.2.1

To read about new features and fixes in this release, please visit the features page.

After you have downloaded the software, please follow the Version 7.2.1 Installation Instructions.

If your Software Updates and Support (SUS) subscription is current and you are already using version 6.x.x and have license keys entered, you already have the keys you need.

If your SUS subscription is current and you are upgrading to version 7.2.1 from version 5 or earlier (e.g. 5.5.4), please contact NetResults Sales for license key information.

You can check your SUS subscription status online by using the Subscription Renewal Information page. If you have any questions regarding your subscription, please contact NetResults Sales.

Microsoft SOAP Toolkit 3.0

Microsoft Simple Object Access Protocol (SOAP) Toolkit 3.0 enables NetResults Tracker to use Submit via Email add-on feature and NetResults Tracker Open API Software Development Kit (SDK) add-on tool.

Sun Java Runtime Environment (JRE) 5.0 - Update 22

NetResults Tracker uses the Sun Java Runtime Environment (JRE) 5.0 to send and receive email messages (from the web server machine on which Tracker is installed).

Sun JRE Version 6.0 (or greater) does not currently work with the Sun JavaMail software that we use for sending and receiving emails, so it cannot be used. A newer version of Java (e.g. Version 6.0) can be installed on the Tracker server as long as version 5.0 is also installed (before or after the newer version of Java is installed).